Frequent Payment Gateway questions.
How do I reset my Payment Gateway password?
A support representative can send you a link to reset your password. Please contact our office at 800-573-6268 for assistance.
Do you offer a card reader for the Payment Gateway?
Yes, the Gateway has an EMV reader that connects to the computer via USB. Please contact your agent or our office at 800-573-6268 for pricing.
Why do I have a limit in the Payment Gateway?
Upon completing the merchant application, the annual, monthly, and average sales amount are provided. Our underwriting department approves the account based these and other factors. In order to ensure the security of the account, the average sales amount and monthly volume are used to set the risk parameters in the Gateway.
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